We currently have nationwide service and maintenance contracts with companies such as:
Cross Service & Maintenance - 24.7, 365 days a year
Why choose Cross Service and Maintenance?
- We have four service directors running our team of over 50 technicians providing after sales service 24 hours a day 7 days a week nationwide.
- We can tailor maintenance contracts to suit every business need including preventative maintenance contracts and deep clean programs.
- We understand the importance of being able to communicate with our customers and all Cross technicians are professional and well presented.
- We have Access to customer sites via service office PC monitoring stations which, allows us to analyse faults and assist in troubleshooting where a remote monitoring facility is installed. Many faults can now be corrected without a site visit leading to less disruption for our customers.
- All engineers are equipped with laptops to allow remote access to client’s equipment where a remote monitoring system is installed
- Our engineers receive on-going training to keep abreast of latest technologies
- Our engineers have unrivaled knowledge and expertise in Refrigeration, Air conditioning and Hot Food equipment
- Our vehicles are all fitted with a Vehicle Management Information system that allows us to track them from our office to site improving response times and allowing us to manage our team more effectively.
- All service engineers carry handheld palm pc units which, allows technicians to order spare parts and submit reports without ever having to return to base.
- Our vehicles are all equipped with a large supply of commonly used spare parts and are backed up internally by a fully stocked spares department
- Our engineers have been trained to offer on-site product operation training